Questions & Answers

American Standard is one of the leaders in Consumer Reports

What forms of payment do you accept?


* Visa
* Check
* Cash


How much do you charge just to take a look at my unit?

Best Heating & Cooling will preform a free diagnostic check on your unit and give you a free Estimate on the cost of your repairs with no obligation.


Can I get a Senior Citizen discount?

Yes Best Heating & Cooling will give a 5% Senior Citizen discount to all of our Senior Citizen Customers.


How long will it take for the Technician to get here?

Best Heating & Cooling can usually get to your house with in the hour and we try our best to work around the Customers' schedules.


Do you carry parts on your work truck?

Yes, we carry the parts that most commonly malfunction with us at all times.


What kind of HVAC units can the technicians repair?

Best Heating & Cooling's technicians all work on a wide range of units that are out there.


Can you come by later in the evening or maybe on the weekend?

Best Heating & Cooling has 24/7 service and we also work weekends at normal office hours rates.


How long will it take for the technician to get my unit working again?

Most projects can be completed the same day.


Can your Technicians also Install a new Furnace or a new Air Conditioning Unit?

All of Best Heating & Cooling's Technicians are well trained in Installing a new 410A Air Conditioning Unit or if it is a Furnace your interested in getting installed then your Universal EPA Certified Technician can do that too.


After I find out I need a new unit, How long will it take to get a new unit installed?

In most cases we can install a new unit on the same day.


Carrier Air Conditioning Unit


Goodman Air Conditioning

 

What advice would you give a customer looking to hire a provider in your area of work and what types of things should I check or know about before contacting a professional?


Make sure you Read Ratings & Reviews on line and try to stay away from all those Big Chain Corporations because in most cases they only care about you as their Customer today. 

Best Heating & Cooling cares about you & your Family today and we care about you & your Family tomorrow too. 


Is the Air Flowing out of the Vents coming out at a steady pace? 


Is the Air Flowing out of your Vents hot or cold? 


Is your Air Conditioning Unit frozen anywhere or do you see ice on the Air Conditioning Unit? 


Did you change the Batteries in your Thermostat? 


Have you changed the Filter in the Furnace? 


Did you get Annual Maintenance / Cleaning completed at least onetime a year Air Conditioning Unit / Furnace?


How old is your Air Conditioning Unit / Furnace?


Do you have CO2 Detectors in your House and have the CO2 Detectors ever been tested to make sure it is working properly? 


Do you smell an unusual order inside your Home or is your Unit making an odd noise today. 


If you have any questions please feel free to ask us anything.


What do your Customers say about Best Heating & Cooling?


We have lots of customer reviews for you to check out all over the web.





Describe a recent project you are fond of and how long did it take you to complete the project?

A Customer needed some Custom Duct Work done for a project that was very difficult so I knew it would be hard to make this Customer happy.

Well I started the project at 9 am the following day. At 3pm the Customer said to me "I love the work you have done so far. I feel like I can trust you because you seem to be an Honest Guy so if you would like to go home and come back tomorrow I don't mind cause you have been working really hard all day."  

I declined his offer and I completed his project that evening around 7pm.

The Customer was happy with the project and the quality of my work so he went online to give me a 5 star review. 


When I call Best Heating & Cooling are they going to send over a pushy sales man?


We believe that the Customer deserves to be treated with the highest of respect, which means that our Technicians are not aloud to be pushy or try to up sell the Customer on things the Customer does not need. Each Customer is to be treated just like we would treat our own family member or Grandma / Grandpa.

Best Heating & Cooling is only there to get your Unit working according to the Manufactur's specifications and to give you peace of mind.



What do you enjoy about the work you do?

I love the challenge of it all. 

Each Unit is unique with all sorts of different situations. 

When the Customer loves my work just as much as I do they may go online to post a review which actually helps promote Best Heating & Cooling's on line presence.  


How can I save on my utility bills?

>>>>>>    5 Tricks To Reduce Your Home's Heat Loss <<<<<<<<
 
(1) Reducing the amount of heat loss in your home can help the environment, and it can save you a bunch of your hard-earned cash. Some heat loss reduction methods may require an investment, but it will be worth it when the electric bill comes. Here are some simple ways to keep your house toasty this winter that don't involve cranking up the thermostat.

(2) Insulate your atticHot air rises, and unfortunately a good bit of your heating escapes through the roof. Placing a layer of insulation in the attic or crawlspace of your home can trap more of that heat where you want it. The California Energy Commission reports that, in older homes, adding attic insulation is the single most cost-effective way to reduce your heating bill.

(3) Add double-glazed windowsUp to 20 percent of a home's heat loss can be accounted for by poorly insulated windows, according to Green Energy Saving, an organization founded to inform individuals and small businesses about practical energy-saving methods. Double-glazed windows have two panes of glass, and the air in between those two panes acts as an insulating boundary between the cold outdoor air and your heated indoor air. Double-glazed windows aren't cheap, but they pay for themselves in the long run.

(4) Seal up your doorsAccording to the Edison Electric Institute, an organization that provides power industry statistics and helps lead the formation of public policy on energy issues, drafty doors and entrances could account for 15-30 percent of a home's total heating costs. Simply placing weather-stripping and caulking over open spaces and gaps around doorframes can cut down on wasted energy.

Insulate your wallsYour walls comprise most of the outer surface area of your home. Many homes have cavity insulation in the walls, and upgrading to a material with a higher insulating value might reduce heating bills. If you're adding insulation to previously existing walls without large insulation cavities, the U.S. Department of Energy encourages the use of sprayed-foam insulation, since it can conform to any shape and can be used in even the tightest gaps.

(5) Seal up miscellaneous leaksElectric wall outlets and switches can cause heat loss. Pre-sized foam gaskets are available at hardware stores to block off any gaps around wall fixtures. And finally, don't forget to close the damper in your fireplace when not in use. If you have glass doors in front of the fireplace, keep them closed as well. An open fireplace is a great escape route for hot air.



Created by Mike Czernek